audition our flutes

Important Note: Unlike other flute vendors, J. L. Smith does not charge your credit card for a trial flute or put a hold on your credit card during the trial period. The purchase amount is only charged after you decide to purchase the instrument. 

The only charge assessed is for the trial fee. This amount which covers shipping, handling and insurance, is charged to your credit card upon shipping. The trial fee is based on a sliding scale determined by the value of the shipment. Included in your package will be a pre-paid return label for your convenience if needed when returning items.

How Our Trial Policy Works:

• Instrument trials are for seven days (three days for some models) starting with the day of delivery.
  
  
• All Trials must be arranged by phone. Please do not place an online order for flute trials.
  
  
• You must either purchase the Instrument or it must be in transit back to J.L Smith & Co. no later than the designated return day.
  
  
• If not in transit by the eighth day (fourth day on some models), a 1% late fee will be charged to the credit card on record based on the value of the instrument(s).
  
  
• On the sixteenth day, the instrument(s) is considered sold and the customer is responsible for full payment at that time plus any applicable legal fees, collection fees and interest.  Any instruments returned after that date will be subject to a 20% restocking fee.
  
• Instruments must be returned in the same condition as when received or the customer will be assessed for any damages including scratches. Inspect the instruments carefully upon arrival and notify us immediately of any damage.  Please remove all rings and jewelry prior to playing these instruments.